When it comes to defining the metrics for your ABM program, my advice is to keep it simple. I’ve boiled it down to 3 main categories that I monitor. The key is tight alignment between the ABM team and Sales Leadership to ensure there is agreement on what success will look like.
Company Objectives
The first step is to understand your company’s objectives. Once you have a grasp of these, you can align your ABM program goals to these. For example, if one of your company goals is to boost brand identity you can align that to the account brand lift you will get from your ABM program.
ABM Scorecard Metrics
Identify the engagement stage metrics that align with marketing and sales leadership.
Campaign-Level Metrics
Define campaign metrics that the ABM champion / digital marketer will monitor regularly for paid media optimization.